There is an old saying, “You never get a second chance to make a first impression”. Your potential customer’s first impression of your BHPH dealership is based on how you merchandise your lot. What do they think when they drive by the lot? Is it appealing? Does a perspective customer want to stop and shop? Whenever a customer looks at your lot, he forms an impression. Impressions cannot be stopped,
Tag improvement
I truly believe there is a tremendous lack of leadership in today’s world. This shouldn’t be so. You can’t underestimate the power of a great leader. Great leaders make the impossible seem possible. Some folks think leaders are born; some think they are developed. I happen to think it is a little bit of both. Leadership traits exist within all of us, regardless of what position we hold in our
It’s all to do with the training: you can do a lot if you’re properly trained. Queen Elizabeth II Car dealers have been hearing that training their staffs is important for years now, including Buy Here – Pay Here dealers. As true as that has always been, it may never has been as important as it is today. Let’s take a look at three reasons that training your employees is
An important aspect of establishing goals, creating plans for reaching those goals and managing your time so you can achieve those goals is thinking about your personal philosophy. Whether you are a new car dealer, an independent retail dealer, a dealer controlled financing dealer or unrelated to the car business at all, our personal philosophy stears our actions as we plan, implement and, hopefully, achieve our goals. One of the
Effective time management can help you get more done, reduce your stress and reclaim your personal life. Do you find yourself overwhelmed by the number and complexity of projects that need to be completed at work each day? As the day flies by, do you often feel as if you haven’t paid enough attention to each task because other tasks keep landing on your desk, co-workers interrupt you with questions
A study of Harvard MBA candidates found that 3% had clear written goals and plans for accomplishing them, 13% had goals but had not put them down in writing and 84% had no goals when they were first entering the program. Ten year later the same students were re-interviewed. The 13% that had goals were making twice as much as the 84% with no goals but, even more astounding, the
Goal setting is an important factor in growing your business. Goals provide direction, motivation and a clear way to measure your progress. Although this article focuses on setting goals for your business, the same steps apply to setting your personal goals, as well. Without goals, and a process for tracking your goals, you may have difficulty seeing the big picture and staying focused. Goal setting helps you create a roadmap
The following is a list of terms and formulas that are used in the basic math calculations performed every day in the operation of a BHPH dealership. Many of these terms have extensive legal and accounting implications. These definitions are not meant to give you the complete legal definitions or interpretations. The purpose of this list is to illustrate a common language that used in this setting. Some are very
Improvement is a universal theme. We all want to be better… to do better. We want our business to improve and we want our personal lives to improve. The question becomes, “How do I make that happen?” 1. Plan The first step along the path to improvement is to plan. Decide where you or your business needs to improve. Set goals you want to reach to indicate you have achieved